Communicate with Employees

Keeping your employees informed and trustful of your business is crucial, especially when uncertainty flourishes. Find informative approaches when discussing the coronavirus.

• On day one returning to work, provide back-to-work training.  This can include information about workplace personal protective equipment practices, disinfection measures, your social distancing protocol, time-off options, and any other COVID-19-related safe workplace changes.
• Identify a workplace coordinator who will be responsible for COVID-19 issues and their impact at the workplace.
• Review your leave policies with all employees and provide information about available employee assistance services. Share information on steps they can take to protect themselves at work and at home, and any available
• Have conversations with employees about their concerns. Some employees may be at higher risk, such as older adults and those with chronic medical conditions.
• Consider whether a face-to-face meeting is needed. Could it be replaced by a teleconference?
• Describe the potential impact of an outbreak on your operations, services, travel, supply chain, business, revenues, etc., so employees can plan accordingly.
• Articulate work-from-home policies if applicable. One of the most effective strategies for limiting the spread among employees is to reduce human-to-human contact. If your business supports telecommuting practices, clearly articulate procedures and expectations that employees should follow.

RESOURCES:

• “Getting your workplace ready for COVID-19” PDF by the World Health Organization 
• “Coronavirus (COVID-19) Workplace Tips for Employees” By the U.S. Chamber of Commerce